TELL THE WORLD WHAT WENT WRONG AND HOPEFULLY THE WORLD WILL GET BETTER
Always Happy to Help
The Merry Hill Centre Dudley
DY5 1SY 01384 265001
This may sound as a rather petty complaint but it’s the principle that matters and
it highlights what morons are employed by the big supermarkets .
I suppose that I should now see the funny side of it but I did not when it happened:
It was on Christmas Eve just before closing time at the Merry Hill Shopping Centre
and I was on my way home having done all my Christmas Shopping.
The time was 10 minutes to 4 pm and I decided to buy an evening paper as my last
item of shopping, something I always do on a daily basis.
There was a pile of the Express & Stars’ at the kiosk outside ASDA and I joined the
rather large queue to buy my paper.
I was nearly there, just 3 more people in front of me when one of the girls serving
behind the counter came out from the kiosk, grabbed all the papers and proceeded
to take them inside.
I left my wife in the queue and darted after her and when I caught up with her I
asked her why she had removed the papers.
‘ I had instructions from the manager’ she said ‘ to take them all inside’.
‘Fine I said, I just waited for the best part of 10 minutes in the queue outside
so can I please take one paper back out where my wife is waiting in the queue’
‘Oh no’ was the answer,’ anything you buy inside must go through the store tills
and cannot be paid outside’.
So what about if you take a copy outside when you go back to the kiosk and I can
then buy it from you .
‘That’s not possible now’ she said. ‘I had instructions from my manager to bring
them inside and they cannot possible go back out, not even one copy’
I gave up. The queue on the tills inside was even longer than the queue had been
at the kiosk before I started queuing and I was not prepared to join another long
queue for a paper just because one idiotic and senseless employee of ASDA refused
to accept that her argument was just sheer total nonsense.
She could not see it and was adamant that she had to do what here manager told her
so I left ASDA, walked down the mall to W H Smith and bought my paper from them
I was furious and infuriated and I did write a letter to the Manager of the ASDA
store in the Merry Hill Centre but he never had the courtesy or manner to reply which
may imply that he may have been the person who told this senseless moron that she
could not sell me a paper outside once she carried it in.
I still see that stupid and brainless women now when I go shopping and I still
can’t see the logic or her reasons for refusing to sell me a paper from the kiosk
after she had taken them inside the store.