THE WEBSITE WHICH WILL TELL YOU THE TRUTH ABOUT THOMAS COOK OR

WHY  YOU SHOULD NOT BOOK A CRUISE OR HOLIDAY WITH THOMAS COOK

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PLEASE TAKE MY ADVICE

DO NOT TRUST THOMAS COOK

 

Nearly TWO years after I had to cancel a cruise to ALASKA for which I had paid nearly £3500 to Thomas Cook I found out that NORWEGIAN CRUISE LINE had refunded Cruise Thomas Cook with an amount of over £800 for unused taxes.

 

Thomas Cook never told me that they had received this money and it was obvious that they would not have paid it back to me had I not found out.

 

After I had found out I wrote to Thomas Cook and asked them to transfer this money to me and to give me a plausible explanation why they had kept my money WITHOUT telling me.

 

They initially did not respond but eventually sent me a cheque for just over £600 with no explanation why they were still holding back the balance.

 

I wrote a further THREE letters to Thomas Cook which they ignored and they never responded or explained to me why they did keep that money for nearly TWO years and why they retained the balance when they eventually paid some of the money back to me.

 

I did get it back from Norwegian Cruise Line, which I had taken to the SMALL CLAIMS COURT, when they decided to settle my claim out of court a week before the court hearing.

 

I am aware that Thomas Cook are in financial difficulties and may not survive for much longer but this does not give them the right  to defraud me and embezzle my money and I can only assume that they were fully aware of this deceit as they have consistently refused to provide me with an explanation for this dishonesty.

 

I would never trust this company again with my money and I would most certainly never book another holiday with Thomas Cook or any of their associated companies.

 

 

DON’T THOMAS COOK IT.

GO ELSEWHERE TO BOOK IT.

 

 

IF THEY DON’T PAY YOU BACK REFUNDS WHICH ARE LEGALLY YOURS

THEN WANT CHANCE HAVE YOU GOT

 IF THEY GO UNDER

 

 

 

 

 

The monies they kept and retained were taxes and charges which were never paid out due to the cancellation of the holiday and as they have never been passed on to the relevant authorities this money is legally yours, yet Thomas Cook never told  me that they had received that money back from the cruise line.

PLEASE BEAR THIS IN MIND IF YOU HAVE TO CANCEL A HOLIDAY OR A FLIGHT REGARDLESS OF THE CIRCUMSTANCES.

IF YOU DO NOT GO ON YOUR HOLIDAY THEN THE TOUR OPERATOR OR AIRLINE MUST GIVE YOU BACK THE AMOUNTS YOU PAID THEM FOR TAXES AND CHARGES WHICH ARE DUE TO AN AUTHORITY SUCH AS AIRPORTS.

 

IF YOU DON’T GO THEN YOU DON’T HAVE TO PAY A TAX

 

 

IF YOU NEED MORE INFORMATION THEN PLEASE SEND ME AN EMAIL TO

dh@speckner.co.uk

 

AND I WILL GLADLY SUPPLY YOU WITH ALL THE INFORMATION YOU MAY WANT AND ANSWER ANY  QUESTIONS YOU MAY HAVE AS I DON’T WANT ANYONE ELSE HAVING TO BE TREATED BY THOMAS COOK AND THEIR LAWYERS AS I HAVE BEEN WHEN ALL I WANTED WAS  A CHANGE OF FLIGHTS

Norwegian Cruise Line

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