TELL THE WORLD WHAT WENT WRONG AND HOPEFULLY THE WORLD WILL GET BETTER
Always Happy to Help
This website has been created to help consumers to obtain their rights if they feel
that they are entitled to refunds or compensation for goods and services they did not
receive or if they have been sold faulty goods.
The majority of complaints arise from negligence or incompetence by staff and employees
and it is very rare that companies deliberately set out to defraud their customers.
Most companies, for this very reason, will only be too happy to put things right
once they have been confronted with the complaint as any complaint damages their
When you feel that you have been mistreated for one reason or the other complain
to the Manager or the Managing Director of this company
Always keep your temper, be calm and logical in your approach and insist firmly that
your complaint is put right.
Bear in mind that your complaint must be reasonable to succeed.
There are numerous organisation which can help you in pursuing your claim such as
the Standards Trading Office which is part of your local council or the Small Claims
service within the County Court.
We are inviting the consumers in the United Kingdom to send us their complaints for
publication including completed and settled claims as we feel that this would, in
the long term, help all of us to reduce the necessity of us complaining and make
it easier for all consumers to obtain a fair and just settlement.
Regretfully we had to withdraw our offer of
help and assistance and we now have to charge a nominal fee of £10.00 if you want
us to assist you with your complaint.
This fee will be donated to charity,
Our assistance used to be FREEon the understanding that the complainants who
have requested our assistance would be keeping us fully informed and updated whilst
their complaint was investigated but, regretfully, a large number of consumers did
not comply with this condition